Head of Internal Platforms & Automation

We believe what’s good for the planet is good for business. We’re CarbonBetter, a certified minority-owned sustainability and energy logistics company that’s tackling climate change from the inside. With headquarters in Austin, Texas, and a dynamic team in Medellín, Colombia, we offer energy and climate solutions of tomorrow—delivered today. We’re proud to be the largest minority-owned business in Austin. Learn more here: https://carbonbetter.com/about/

This role sits within our Retail Energy Division and reports to the division GM. English fluency is required.

Position Impact
In this role, you'll lead our internal tools engineering team in driving digital transformation by developing modern, scalable systems that power our operations. Leveraging low-code technologies and custom development where appropriate, you will build new, maintainable solutions to fully replace legacy systems, ensuring our platforms are efficient, agile, and future-proof. As our Head of Internal Platforms & Automation, you will reimagine how technology enables every aspect of our business.

Why Join Us

• Lead the end-to-end modernization of our tech stack, reducing technical debt and ensuring long-term maintainability.
• Utilize low-code and automation platforms to accelerate development, improve agility, and reduce reliance on deep system-specific knowledge.
• Build and manage a high-impact engineering team focused on internal tools, automation, and scalable software solutions.
• Develop innovative solutions for mission-critical operations, including CRM integrations, EDI automation, and billing systems.
• Work closely with executives to align technology with business growth, process efficiency, and strategic goals.
• Take ownership of decision-making while shaping the technology roadmap and execution strategy.

Areas of Responsibility

Team Leadership (40%)

• Lead, mentor, and scale a team of engineers while recruiting top talent.
• Cultivate a culture of innovation, technical excellence, and continuous improvement.
• Hire, onboard, and develop high-performing team members to meet evolving business needs.
• Partner with leadership and operations teams to understand pain points and deliver impactful solutions.

Technical Strategy & Execution (40%)

• Architect and build new, scalable solutions that fully replace outdated platforms.
• Identify and implement the right mix of low-code and select traditional development to optimize business processes.
• Develop seamless integrations between our software, CRM, customer support tools, and back-office systems.
• Define and implement engineering standards prioritizing scalability, maintainability, and ease of future enhancements.
• Leverage automation and workflow tools to reduce manual inefficiencies and improve business agility.

Process & Delivery (20%)

• Establish efficient development workflows, balancing speed with software quality.
• Drive sprint planning and execution, ensuring timely delivery of high-impact projects.
• Monitor and improve system performance using data-driven insights.
• Foster a culture of continuous improvement, leveraging business metrics and user feedback

About You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 4+ years of software development experience, including at least 1 year in a leadership role.
• Proven experience implementing low-code technologies (e.g., Zoho Creator, OutSystems, Retool, Mendix) alongside custom-built software solutions.
• Strong ability to design and develop scalable, maintainable internal tools and business process automation.
• Hands-on experience integrating APIs, cloud platforms (AWS or similar), and third-party tools.
• Comfortable acting as a player-coach, contributing technically while leading and mentoring a team.
• Excellent English communication skills and ability to partner cross-functionally to align technology with business needs.

Preferred Experience

• Familiarity with Zoho ecosystem, EDI protocols, and third-party integrations.
• Experience in business process automation, CRM customizations, and workflow optimization.
• Ability to define long-term technology strategies focused on scalable, maintainable development.
• Strong background in software modernization efforts and system migrations.
• Experience with reporting, business intelligence (BI), and data analytics tools to enhance decision-making and operational insights.

Working Hours & Location
Our office is located in the El Poblado area of Medellín. The working hours for this role are aligned with the company’s Austin HQ (Central Time) throughout the year.

This role is ideal for a forward-thinking engineering leader who is passionate about leveraging low-code solutions, automation, and modern development practices to drive digital transformation. If you're excited about building high-impact systems and leading a growing team, we'd love to hear from you!